Original alignment date: 2019
Stakeholder voice guidance to support stakeholder surveys and customer feedback to inform performance.
Lean Data has been designed to help social enterprises build more impactful businesses by providing them with data on their social performance, customer feedback and behavior. The founder of Lean Data, Acumen Fund, was one of the co-founders of the IRIS Catalog of Metrics helping to envision the role of and utility of standard metrics in performance comparisons for impact investors. Today, the IRIS+ system also includes guidance on including stakeholder voice, leveraging Lean Data best practices.