Describes the client model of the organization. Select all that apply:
- Business-to-Business (B2B)
- Business-to-Consumer (B2C)
- Business-to-Government (B2G)
- Peer-to-Peer (P2P)
Describes the client model of the organization. Select all that apply:
Organizations should footnote a detailed description about how it reaches its clients.
This metric is intended to capture the type of relationship between the organization and its clients.
In a Business-to-Business client model, the organization sells its goods or services to other businesses, formally or informally.
In a Business-to-Consumer client model, the organization sells its goods or services to end consumers, whether individuals, households, or communities.
In a Business-to-Government client model, the organization sells or provides its goods or services to government agencies.
In a Peer-to-Peer client model, the organization matches client individuals with services to offer to other client individuals who could use that service. For example, the organization may provide an online platform or other means of facilitating such transactions between clients.
Metrics identified as "cross-category" are those that are relevant to any IRIS+ Impact Category or Impact Theme (i.e., these metrics are not specific to any particular industry/category or theme).
June 2022 - IRIS v5.3 Released (current version)
Immaterial change. Minor revisions to definition and usage guidance for clarity.
January 2020 - IRIS v5.1 Released
No change.
May 2019 - IRIS v5.0 Released
No change.
March 2016 - IRIS v4.0 Released
Immaterial change. Minor revision to metric name and definition language in order to align consistency of metric with catalog's structure and style as well as add an answer option.
March 2014 - IRIS v3.0 Released
No change.
November 2011 - IRIS v2.2 Released
No change.
February 2011 - IRIS v2.1 Released
No change.
September 2010 - IRIS v2.0 Released
Immaterial change. IRIS ID changed due to framework upgrade. Minor revision to definition language for clarity.
September 2009 - IRIS v1.0 Released
New metric. Customer Model (DES9) was developed via the Original IRIS Working Group.
IRIS Metrics Work Better in Sets
To use IRIS metrics—and the resulting data—to understand impact performance, IRIS metrics should be used and analyzed in generally accepted sets and according to well-defined objectives. IRIS+ gives you access to generally accepted Core Metrics Sets aligned to common Impact Themes and Sustainable Development Goals (SDGs).