Describes the product or service replaced for clients, households, or businesses by the products or services provided by the organization.
Organizations should footnote all assumptions used.
This metric is intended to capture a description of the product or service the organization replaces. This metric aligns to, and can be reported in conjunction with, Product/Service Description (PD7899), Product/Service Type (PD3017), and Product/Service Detailed Type (PD1516).
Metrics identified as "cross-category" are those that are relevant to any IRIS+ Impact Category or Impact Theme (i.e., these metrics are not specific to any particular industry/category or theme).
June 2022 - IRIS v5.3 Released (current version)
Immaterial change. Minor revisions to definition and usage guidance for clarity.
January 2020 - IRIS v5.1 Released
No change.
May 2019 - IRIS v5.0 Released
New metric. Developed via IRIS+ core metrics sets.
IRIS Metrics Work Better in Sets
To use IRIS metrics—and the resulting data—to understand impact performance, IRIS metrics should be used and analyzed in generally accepted sets and according to well-defined objectives. IRIS+ gives you access to generally accepted Core Metrics Sets aligned to common Impact Themes and Sustainable Development Goals (SDGs).