Indicates whether the organization offers responsible financial products and services. See usage guidance for further information.
Organizations should footnote details regarding the policies in place that make the offered financial products and services responsible. Organizations may refer to footnotes under other reported metrics.
This metric is intended to capture whether the organization offers responsible financial products and services, as defined by their implementation of the following: Client Protection Policy (OI4753), Repayment Capacity Analysis (PI4733), and Non-Financial Support Offered (PD9681). While organizations should consider a broader scope of concerns around responsible financial services, organizations implementing these three policies and procedures are often presumed to be "responsible" as a working definition for the purpose of comparative analysis.
June 2022 - IRIS v5.3 Released (current version)
New metric. Responsible Financial Products/Services Offered (PI1209)) was developed via the IRIS+ Financial Services Benchmark Working Group.
IRIS Metrics Work Better in Sets
To use IRIS metrics—and the resulting data—to understand impact performance, IRIS metrics should be used and analyzed in generally accepted sets and according to well-defined objectives. IRIS+ gives you access to generally accepted Core Metrics Sets aligned to common Impact Themes and Sustainable Development Goals (SDGs).