Percentage of the organization’s clients that stay enrolled in policies after their coverage term expires during the reporting period.
Organizations should footnote all assumptions used.
This metric is intended to capture the ratio at which clients renew their insurance. As an example, a 90% renewal ratio means that for every 100 insured, 90 renew, while 10 do not.
For more detail on the ratio and for guidance on its interpretation, see the Microinsurance Network’s Social Performance Indicators for Microinsurance, p. 18 (https://www.social-protection.org/gimi/ShowRessource.action?id=5270/).
June 2022 - IRIS v5.3 Released (current version)
Immaterial change. Minor revisions to definition and usage guidance for clarity.
January 2020 - IRIS v5.1 Released
No change.
May 2019 - IRIS v5.0 Released
No change.
March 2016 - IRIS v4.0 Released
Immaterial change. Minor modification to definition language for clarity.
March 2014 - IRIS v3.0 Released
New metric. Renewal Ratio (PI1275) was developed via the IRIS Taxonomy Group.
IRIS Metrics Work Better in Sets
To use IRIS metrics—and the resulting data—to understand impact performance, IRIS metrics should be used and analyzed in generally accepted sets and according to well-defined objectives. IRIS+ gives you access to generally accepted Core Metrics Sets aligned to common Impact Themes and Sustainable Development Goals (SDGs).