Number of communities where the organization's products and services were available during the reporting period.
Organizations should footnote their definition of community and all assumptions used, including source of data. See usage guidance for further information.
This metric is intended to capture the number of communities the organization serves, determined through various methods. For example, some organizations can use the number of open branches as an accurate proxy for the number of communities served.
Metrics identified as "cross-category" are those that are relevant to any IRIS+ Impact Category or Impact Theme (i.e., these metrics are not specific to any particular industry/category or theme).
June 2022 - IRIS v5.3 Released (current version)
Material change. Revision to definition, reporting format, and usage guidance for clarity.
January 2020 - IRIS v5.1 Released
No change.
May 2019 - IRIS v5.0 Released
No change.
March 2016 - IRIS v4.0 Released
No change.
March 2014 - IRIS v3.0 Released
No change.
November 2011 - IRIS v2.2 Released
No change.
February 2011 - IRIS v2.1 Released
No change.
September 2010 - IRIS v2.0 Released
Material change. Metric modified to increase clarity.
September 2009 - IRIS v1.0 Released
New metric. Communities Served (DES12.2) was developed via the Original IRIS Working Group.
IRIS Metrics Work Better in Sets
To use IRIS metrics—and the resulting data—to understand impact performance, IRIS metrics should be used and analyzed in generally accepted sets and according to well-defined objectives. IRIS+ gives you access to generally accepted Core Metrics Sets aligned to common Impact Themes and Sustainable Development Goals (SDGs).