Average number of days elapsed between the submission of a completed claim by a stakeholder (client of the organization) and their receipt of payment or claim denial, for all claims settled during the reporting period.
IRIS Metrics Work Better in Sets
To use IRIS metrics—and the resulting data—to understand impact performance, IRIS metrics should be used and analyzed in generally accepted sets and according to well-defined objectives. IRIS+ gives you access to generally accepted Core Metrics Sets aligned to common Impact Themes and Sustainable Development Goals (SDGs).