To use IRIS metrics—and the resulting data—as part of the investment management process, IRIS metrics should be used and analyzed in generally accepted sets and according to well-defined objectives. To access generally accepted Core Metrics Sets by Theme or Sustainable Development Goal (SDG), set up a profile.
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Claims Rejection Ratio (PI7902)
Percentage of claims made by clients of the organization that were rejected during the reporting period relative to the total claims submitted to the organization during the reporting period.
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Claims Submitted (PI8018)
Number of claims submitted to the organization during the reporting period.
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Classroom Area per Student (PI5380)
Area of classroom space per student during the reporting period.
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Classroom Space New/Improved (PI7268)
Area of classroom space built, converted, or expanded for use within educational facilities during the reporting period. Report only space completed during the reporting period.
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Client Complaint Tracking System (PI9435)
Indicates whether the organization has a system in place to receive and resolve client complaints.
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Client Dropout Reasons (PI9872)
Describes main reasons clients drop out of a service or program (e.g., time constraints, financial constraints, disinterest).
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Client Feedback System (OI5049)
Indicates whether the organization implements a feedback system to solicit client feedback and has an established procedure and/or committee to receive and handle client feedback.
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Client Household Size (PI4548)
Average household size of clients of the organization during the reporting period, measured as number of individuals.
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Client Households: Historically Marginalized (PI3268)
Number of unique households with at least one household member who belongs to a group historically marginalized on the basis of race and/or ethnicity and that were clients of the organization during the…
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Client Households: Low Income (PI7318)
Number of unique low-income households that were clients of the organization during the reporting period.
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Client Households: New (PI6991)
Number of unique households who were first-time clients of the organization during the reporting period.
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Client Households: No Direct Payment (PI2180)
Number of unique client households that received products/services during the reporting period where no direct payment was provided to the organization at the time of service but for which the organization…
IRIS Version 5.3